Planned Visits using the Visit web portal
If you plan a workflow that uses the Visit web portal for Visits, the Visit Host can:
- Register and log on to the portal.
- Select a Visit Site. Note: To avoid time zone inconsistencies, the Visit Site selected must have the same time zone settings as the time zone of the Host's browser.
- Search through the Visits assigned to a Host.
- Create or edit a Visit for the site, adding Visitor, Host, instructions, and attachments to the Visit.
- Select a Visit Template that includes the appropriate clearances.
- Add Visitors to the Visit.
- Add additional Hosts to the Visit.
- Have the system send email to the Visitors ahead of time.
- Use Visit UDFs to provide additional information about the Visit, such as the purpose of the Visit.
This workflow also requires that a C•CURE 9000 Operator or Visit Administrator:
- (Optional) Manage Temporary Credentials.
- (Optional) Create Visitor Templates:
- Assign Visitor as the Personnel Type to the Visitor Template.
- Add Clearances to the Visitor Template.
- Add a Credential with a randomly generated card number to the Visitor Template.
- Create Visit Templates.
- (Optional) Add Hosts and Visitors to the Visit Templates.
- (Optional) Add Documents to the Visit Templates.
- (Optional) Add Clearances to the Visit Templates.
- Create and Configure Visit Sites.
- Define Visit Templates available for that particular site.
- Add eligible Hosts to the Visit Site.
- Select Personnel fields for Visitors using the Visit Site editor. See Configuring Visitor Setup for a Visit Site.
- Specify the Partition where Visitors for the Visit Site will be located by default.
- Create and Configure Check-in Sites:
- Add Visit Site or Visit Sites to associate with the Check-in Site.
- Define Data Collection options for Visitors to enter when using the C•CURE Kiosk.
- Assign Temporary Credentials to arriving Hosts and Visitors.
- Check in arriving Visitors:
- Visitors can check in by card swipe if configured - see Configuring a Door Action for Check-In
- Visitors can use the C•CURE Kiosk to check-in for a scheduled visit. See C•CURE Kiosk.
- Check out Visitors when the Visit has concluded. Or Visitors can check out by card swipe if configured - see Configuring a Door Action for Check-Out.
- Remove Temporary Credentials from Visitor records when the credentials are returned.
- Select and create Visit User-defined fields so that additional details about the Visit can be provided by the Host when creating a Visit. Configuring Visit user-defined fields
Example Visit Web Portal Workflow Shows a visual summary of the workflow. Steps in the workflow are outlined in Visit Web Portal Workflow.