Requirements for check-in and check-out using card swipe
- The event action Check In Visitor works on both admit accesses and rejected ones. Initially, the temporary card is not given any clearances, the clearances are granted when the Visitor is checked in, so the initial card swipe results in a rejection.
- The event action Check Out Visitor works only on admit accesses.
- All Visitor cards must be assigned a clearance that allows access to the check-in/check-out door or reader combination. One way to do this is to ensure that all personnel Visitor templates used to create Visitor personnel records include this clearance.
- The check-in attempt is rejected if any of the following are true:
- No visits are designated for the Visitor for the day.
- The Visitor has two ongoing visits at the time when the card is swiped. For example, if the Visitor has a visit from 9:00am to 11:00am, and a visit on the same day from 10:00am to 11:50am, the operation fails if the card is swiped at 10:30am.
- The Visitor uses a lost or stolen card at the door while attempting to check-in or check-out.
- Timing is validated for check-in. Visitors can check in before the visit scheduled start time on the scheduled day of the visit, but before the visit scheduled end time.
- Timing is not validated for check out. A Visitor can check-out any time before or after the
scheduled visit end time. Note: The Visitor does not need to have to activate his or her visit through the check-in card swipe to activate a check-out card swipe operation. Check-out card swipe couplets for any ongoing visit for the card owner regardless of the way the Visitor was checked-in.
Example: For Check-in
The Acme Company site has a door configured for Visitor check-in near the receptionist’s desk.
- A Visitor with a visit scheduled for the day presents the temporary access card at the door for check-in.
- The card is rejected because the Visitor’s card does not have the appropriate clearances yet.
- However, because the Visitor is recognized as a listed Visitor for an ongoing visit in the schedule for this Door action, the Visitor is automatically checked-in for the visit.
- The necessary clearances are applied to the temporary card.
- The Visitor presents the card again and is admitted through the door.
Example: For Check-out
- When the visit is complete, the Visitor swipes the card at the door for check-out.
- When an admit response is received, the Visitor is checked out of the visit.
- If a badge return station or receptacle is set up, the Visitor returns the badge by dropping it into a slot.
