Sending an assistance request for a Visitor

  1. On the Reception portal, in the Visitors list, navigate to a Visitor who needs assistance.
  2. Select either of the following options:
    • Right-click the Visitor
    • Click the Visitor's options button.
    Figure 1. Requesting assistance
  3. From the context menu, click Assist.

    The request for assistance is sent to the Monitoring Station and appears in the Activity Viewer.

    Figure 2. Request for assistance for a Visitor